Frequently Asked Questions
A: We use premium-quality birch wood, beach wood or rubber wood that is safe for children and meets safety standards.
A: Yes, our toys are designed with safety in mind and are suitable for babies and young children. The paints used are non-toxic so they are safe for mouthing as well. Our toys do not have small parts so there are no choking hazards.
A: The weight of a Montessori Box is approximately 3 to 3.5 kgs depending on the level you have purchased.
A: All Curious Cub products are sold as part of our educational program, with a guide for each product and list of activities you can do at home. We do not sell individual toys or customize any box . We have crafted each box to be developmentally appropriate for each age group. Our products are unique and reasonably priced. Even if you have one item, we assure you would still be better off buying our box and will get full value for your money.
A: Montessori toys are designed to stimulate a child's creativity and promote independent thinking, problem-solving, and motor skills development. They are also made with natural materials and are eco-friendly, making them a great choice for parents who want to reduce their environmental impact.
A: We make toys for newborns 0 months to toddlers aged 2 years 9 months.
A: Our standard delivery time is 5-7 business days, depending on your location.
A: No, we don't provide international shipping at this time but we are working towards it and it will be available in near future.
A: We do not offer refunds. If the delivered order has missing products or damaged products we offer replacements provided you reach out to us within 24 hours of receiving the product.
A: If any toys arrive damaged or are missing from your box, please contact us within 24 hours of receiving the product to arrange for a replacement.
A: You can get in touch with our customer support team via WhatsApp - +91 9056088808 / Email - firstname.lastname@example.org to check if your order is confirmed or not. If not, we will help you place the order.
A: We have both COD and prepaid options available.
A: You’ll get an order confirmation notification if your payment has gone through and the order is confirmed! In case of any issues, you can always get in touch with our customer support team via email at email@example.com or WhatsApp +91 9056088808
A: You can buy Curious Cub toys online via our website www.curiouscub.in or via FirstCry.
A: No, we do not offer a toy rental service.
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